We are dedicated to helping users worldwide generate 100% compliant passport and visa photos seamlessly. If you have questions about specific country photo requirements, technical feedback, or payment receipts, reach out to us below.
Email: support@mypassprint.com
Average response time: within 24 business hours.
Email: legal@mypassprint.com
For advertising, terms inquiries, and data compliance.
1. How do I reprint my 4x6" template?
All rendered images are stored locally in your browser's download directory. If you misplaced your file, simply reload your original selfie and generate a new sheet anytime.
2. My pharmacy kiosk says "Low Resolution"—what do I do?
When ordering prints at Walgreens, CVS, or Walmart, always choose the standard "4x6 Photo Print" option rather than selecting the "Passport Photo" menu. Kiosks often attempt to upsell customers $19.99 if they detect the word "Passport". Selecting standard 4x6 photo prints guarantees full 300 DPI output for approximately $0.35.
3. Satisfaction & Refund Guarantee
If your photo is rejected by any official passport agency due to technical dimensions or cropping errors, email us with a copy of your receipt and rejection notice for a 100% immediate refund.